Taproom service is coming!


We all knew it was coming, but adapting once again for service indoors will require some time and consideration to offer the safest experience.  Our goal is to be ready for indoor table reservations as soon as Monday July 27th.  Expect another update as systems go live. 

 

The first step however, is to grow our team!

 

As a result of our recent workplace equity plan, preference for this position will be given to a qualified indigenous or qualified racially visible person.

Full-time, permanent: Taproom Service Staff (32-40h per week)

Taproom staff are the first and last point of contact for most people (guests, suppliers and partners) to the brewery.  For this role we seek out individuals:

  • Who relate to and are confident they can offer professional and friendly service
  • Are comfortable engaging with guests and visitors, ability to initiate a conversation, remember return guests while maintaining professional boundaries.
  • Have a desire and ability to promote craft beer (styles, tasting notes, etc.),
  • Who work well in a team, communicating and changing roles as business flow changes.
  • With physical ability and stamina to be active/moving for most of the shift, ability to lift 30lbs.

The objective of this job role is to develop candidates' overall knowledge of operations so that customer service skills can be multi-faceted for all business services (brewery tours, table service, retail service, community partner liaison, event staff, logistics support, and other).  Future advancement within the company come with mastering service tasks, operating procedures, enhancing beer/production knowledge and will be evaluated in bi-annual reviews and/or as positions become available.

 

Schedules will vary weekly and will involve a mix of afternoon and evening shifts of approx 7.5h, between 11am and 11pm.  Our goal is to ensure full time staff consistently have 2 days off in a row and a predictable schedule.

Hourly pay for all shifts starts at $14/h, plus a share in the tip pool.  This is evaluated in the review process after 3 months.  Staff discounts and fringe benefits are discussed upon start of employment.

Industry certifications are compensated (SmartServe, JHSC, ADOA, First Aid, etc); smart serve is mandatory within 30 days of start of employment.

email careers@kbeer.ca with a copy of your CV and note of why you are applying.

We ask that resume attachments are sent in .pdf format.  If you would like or require an alternate means of application contact the Taproom Manager - 613.728.7845, or drop off a resume in person during non-peak operational hours.


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